
Support & Customer Resources
This page is regularly updated to support our clients and provide the latest information on Hound Security Systems, including the solutions and products we offer.
Browse the sections below to access datasheets, product brochures, and user manuals for our most popular security systems. Each resource provides detailed features, benefits, and technical specifications to help you get the most from your security investment
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If you can’t find what you’re looking for, our team is here to help. Call us on 01462 226 325 or send us a message and we’ll respond as soon as possible.
Hound Security Systems Documents

Privacy & GDPR
policy
Click the image above to download a copy of our privacy policy

Terms & conditions
Click the image above to download a copy of our terms & conditionals

Complaints procedure
Click the image above to download a copy of our complaints procedure
EMCS documents
Netport - user guide
Click the image above to download a copy of a user guide for the Netport portal

SmarTest engineer portal guide
Click the image above to download a copy of our complaints procedure
Intruder alarm documents
Pyronix Enforcer
user guide
Click the image above to download a a user guide for the Pyronix Enforcer
Texecom product guide
Click the image above to download a copy of our terms & conditionals

Complaints procedure
Click the image above to download a copy of our complaints procedure
