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Support & Customer Resources

This page is regularly updated to support our clients and provide the latest information on Hound Security Systems, including the solutions and products we offer.

Browse the sections below to access datasheets, product brochures, and user manuals for our most popular security systems. Each resource provides detailed features, benefits, and technical specifications to help you get the most from your security investment

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If you can’t find what you’re looking for, our team is here to help. Call us on 01462 226 325 or send us a message and we’ll respond as soon as possible.

Hound Security Systems Documents

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Privacy & GDPR

policy

Click the image above to download a copy of our privacy policy

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Terms & conditions

Click the image above to download a copy of our terms & conditionals

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Complaints procedure

Click the image above to download a copy of our complaints procedure

EMCS documents

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Netport - user guide

Click the image above to download a copy of a user guide for the Netport portal

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SmarTest engineer portal guide

Click the image above to download a copy of our complaints procedure

Intruder alarm documents

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Pyronix Enforcer

user guide

Click the image above to download a a user guide for the Pyronix Enforcer

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Texecom product guide

Click the image above to download a copy of our terms & conditionals

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Complaints procedure

Click the image above to download a copy of our complaints procedure

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