Frequently Asked Questions About Security Systems in London & the Home Counties
Looking for answers about security systems, alarm installation, or monitoring services in London and the Home Counties? Our FAQ page covers the most common questions from homeowners and businesses about choosing, installing, and maintaining intruder alarms, CCTV systems, and 24/7 monitoring. Whether you’re considering a new security solution or want to understand how professional monitoring works, you’ll find clear, expert guidance here to help you make informed decisions and protect your property with confidence.
If you can’t find what you’re looking for, our team is here to help. Call us on 01462 226 325 or send us a message and we’ll respond as soon as possible.
What type of security system is best for my property?
We offer tailored solutions based on your property’s size, layout, and security needs. Our team will assess your requirements and recommend the most effective combination of intruder alarms, CCTV, and monitoring.
How do I choose between wireless and hardwired alarm systems?
Wireless alarms offer flexible installation and easy expansion, while hardwired systems provide long-term reliability. We’ll help you decide which option suits your property and budget.
Are your alarm systems suitable for both homes and businesses?
Yes, we design and install security systems for residential and commercial properties across London and the Home Counties.
Can I upgrade my existing alarm or CCTV system?
Absolutely. We can take over and improve most existing systems, adding new features or upgrading components as needed.
How long does alarm installation take?
Most installations are completed within a day, though larger or more complex systems may take longer. We’ll provide a clear timeline before starting work.
Will installing an alarm system damage my property?
We use discreet methods and the latest technology to minimise disruption and avoid damage during installation.
Do I need professional maintenance for my alarm system?
Regular professional maintenance ensures your system remains reliable and compliant with insurance requirements.
How often should my alarm system be serviced?
We recommend annual servicing for most systems, or twice yearly for monitored or commercial alarms.
What is 24/7 alarm monitoring and how does it work?
24/7 alarm monitoring means your alarm system is connected to a monitoring centre, where trained operators respond instantly to any activation and can dispatch emergency services if needed.
What happens if my alarm goes off when I’m not at home?
If monitored, our monitoring team will assess the situation, contact you, and alert emergency services if necessary, ensuring your property is always protected. If bells only, your alarms siren will ring, alerting your neighbours and hopefully scaring away any intruders.
Can emergency services be contacted automatically?
Yes, with professional monitoring, emergency services can be dispatched immediately following alarm verification.
What is the difference between self-monitored and professionally monitored alarms?
Self-monitored systems send alerts to your phone, while professionally monitored systems provide expert assessment and rapid emergency response.